By Sam Somashekar
Data overload from both known and dynamic sources is becoming a huge challenge for businesses. Yet there is an enormous opportunity to harness the hidden power of data if tamed by the right organizational structures, processes, and platforms. In order to do this, a BI Organizational Readiness strategy and road-map must be developed. A crucial outcome of this process is to establish a BI Center of Excellence (CoE).
A BI CoE is focused on enabling businesses to transform their collection and use of data through a disciplined and supportive approach, thereby improving operating efficiency by eliminating duplication and streamlining processes. To best architect a strategy on how a BI CoE should start and evolve over time in support of the increased usage of BI solutions, an organization’s culture and current dynamic must be considered. Below is an example of a BI CoE model that we created for a client. The chart shows the relationships between the business stakeholders and the BI CoE, as well as the different roles involved within and around the BI CoE team. For a BI CoE to be effective, new roles must be added beyond a traditional Business Analyst position. The addition of BI Data Scientists within each stakeholder department will greatly maximize the use of BI tools and help to uncover more hidden opportunities faster.